Browse our Frequently Asked Questions

Frequently asked questions

If you are still unsure, please get in touch with the Festival team.

  • You can buy tickets online at budlitfest.org.uk


    Telephone 0333 666 3366


    In person during the September Festival at the Ticket Desk


    There is a 6.9% booking fee and postal ticket delivery is an additional £2.50.


    Tickets cannot be ordered by email.


  • Emailed tickets can be re-sent to you by  clicking here

    For lost mobile or postal tickets, please click here to email Ticketsource with your details. TicketSource will re-send the tickets.

    During the Festival week in September, please go to the Ticket Desk in the Festival Marquee and we will be pleased to assist.

  • If you have additional needs and require a wheelchair space or seating in a particular position because of a disability email us here providing your details and we will make the arrangements for you.

  • The Festival welcomes visitors with disabilities. Tickets are available for a person with a disability who can only attend with the help of a personal assistant. The person with a disability pays for a ticket and the personal assistant attends free of charge.

    St Peter’s Church, the Temple Church and the Public Hall offer step free access but for some venues, including The Church on the Green, we will need to put in temporary ramps. Please email us here if you need step free access.

    Please advise our stewards on arrival at a venue if you have sight or hearing impairment and we will do our best to seat you in a suitable place.

  • This is run by XCOVER.COM (not by the Festival) and you can choose to take out refund protection when you book tickets. Full information, with a copy of the full terms, is sent out with your booking confirmation email from TicketSource.

    If you cannot locate that email, the terms and conditions are here or if you need to lodge a claim, do it here .

  • You will need to provide an email address during booking so that we can send your tickets and contact you if there are any changes.

    If you are booking by telephone (0333 666 3366) you will need provide your email address so that we can contact you about any changes.

    We will not add you to our mailing list unless you specifically agree and we will not share your email address any other organisations

  • The start and finish time of every event is shown on your ticket.

  • Tickets are not refundable unless the event is cancelled by the Festival.

    We cannot exchange tickets.

  • You will receive an email from TicketSource. This will contain instructions on how to view the event. When the event is available for viewing you will receive link to the online event page and a password.

  • You can join the mailing list here.

  • Only guide dogs and assistance dogs are allowed at events and inside the Festival Marquee..

  • Parking can be difficult in Budleigh during the Festival so please allow plenty of time. You can find details of car parks here.

  • Your ticket shows the name of the Event venue and its address. Festival venues are shown on the festival map here and walking times to them are shown below.

    The Public Hall and Festival Marquees in Station Road are adjacent to each other. From there, the approximate time to walk to the other venues is:

    • St Peter’s Church :  7 minutes
    • Temple Church:  10 minutes
    • The Playhouse: 5 minutes
    • The Church on the Green:  2 minutes
    • The Masonic Hall:  6 minutes
    • The Library:  3 minutes
    • St Peter’s School: 12 minutes
  • We do not keep waiting lists for sold out events. From time to time we might release additional tickets in the weeks building up to the Festival. We advise checking the booking pages on the website.

  • Tickets are not on sale at the Budleigh Information Centre.

  • For information on where to stay near to the Festival, please contact the Budleigh Information Centre, 14 Fore Street, Budleigh Salterton by telephone on 01395 445275 or by email here or view the website here.