Ticket Information

HOW TO BOOK

Subject to the Booking Conditions below, tickets can be purchased in the following ways:

  • Online ticket bookings (print at home or to be posted or by mobile text message) via the web links below,
    Book now
  • ONLINE BOOKING is available 24 hours a day, 7 days a week.
  • Tickets,subject to availability, will be on sale at the Festival Marquee Hub during the Festival in September. Cash or cards accepted.
  • At the Box Office:
    • In person
    • By telephone on 01395 445 275
    • Box Office bookings can be paid for by credit/debit card, cash, or cheque made payable to Budleigh Salterton Literary Festival.

BOX OFFICE
The Box Office is at the Information Centre, Fore Street, Budleigh Salterton, East Devon, EX9 6NG (visitbudleigh.com) which is open 10am – 4pm Monday to Saturday from May to September, and 10am – 1pm the rest of the year. (Closed Sunday.) The Information Centre can also help with accommodation if you need it.

DISABILITIES
The Festival welcomes visitors with disabilities. All our venues offer step-free access. Please advise our stewards if you have visual or hearing impairment on arrival at an event and we will do our best to seat you in a suitable place.

Please advise the Box Office if you have mobility, sight or hearing issues you feel the Festival team should know about. Tickets are at the standard price for visitors who are registered disabled and/or in a wheelchair.

Personal assistants: Visitors who are registered disabled and/or in a wheelchair who need to bring a personal assistant are offered one complimentary ticket for the personal assistant. A ticket admitting both the registered disabled/wheelchair visitor (at the full price) and a personal assistant (free of charge) can be purchased either at the Box Office or online. Please note that entitlement to this concessionary ticket price may be requested at the door of the event.

OTHER INFORMATION
All events are an hour long unless stated otherwise. We endeavour to start all events on time. Please note that the doors will be open 30 minutes before each event. If there is an event following immediately afterwards, it will be necessary for the venues to be fully vacated before individuals can take their seats for the next event.

Programmes and performers may be subject to change. We reserve the right to substitute a speaker if circumstances dictate. Please view our website for updates and information before you travel, or follow us on twitter.com/BudleighLitFest. All information in the programme is correct at the time of going to press.

Festival Programmes will be available at the Box Office and various other locations. They cannot be posted to you by the Box Office, but the Programme is available on the Festival website in PDF format for downloading.

Children under 16 must be accompanied by a responsible adult (over 18 years of age). We cannot accept responsibility for unaccompanied children, and adults are expected to purchase a ticket. This does not apply to the Tanya Landman Workshop on Saturday, 21st September, 2019 but parents or guardians are asked to leave an emergency contact number and participants will not be allowed to leave the workshop unaccompanied.

BOOKING CONDITIONS

Tickets
Tickets cannot be transferred or exchanged and are non-refundable. We cannot refund any money paid, except in the case of a cancelled event (see below).

Seating is unreserved.

Ticket prices are inclusive of VAT at 20%.

Booking Fee
There is a booking fee of £1.00 per ticket (both at the Box Office and online). This is a contribution towards the cost of running our ticketing operation.

Box Office
Your tickets can be posted to you for an extra charge of £1.75 (per transaction).

Online Booking
Printing tickets at home is free of charge. Posted tickets incur a charge of £1.75 per transaction. (This posting option is available only up to 96 hours prior to an event). Mobile phone email tickets are charged at £0.50.

Cancellation of an event
The Festival reserves the right at any time to change the venue of an event and/or speakers/chairmen from those described in the programme and to cancel an event due to circumstances outside of its control (including, but not limited to, the speakers and/or the venue being unavailable). The Festival shall have no liability for losses or costs which you may incur due to such cancellation, but there will be a refund as set out below:

  1. For tickets purchased from the Box Office: The Box Office and/or the Festival will arrange a refund of the ticket price but postage costs and booking fees are not refundable, or
  2. For online tickets: Budleigh Salterton Literary Festival will arrange for a refund through their ticketing agents, TicketSource, but there will be a £1.00 handling fee per refund. Postage costs, mobile phone ticket charges and booking fees are not refundable.

Returns
The Box Office is unable to accept returned tickets for a refund, re-sale or exchange.